* PLEASE NOTE OUR TEXT SERVICE IS NOT OPERATIONAL AT THIS TIME*
From Tuesday 11th August we are in a position to start to offer face to face appointments between 9am and 8pm. As before these can be arranged via the telephone helpline or email service. Virtual appointments can be arranged 24/7. We do have a couple of additional questions on our safety assessment to ask and we will discuss the track and trace system with you. All of this is in place to make sure that anyone visiting the centre and our staff team are kept as safe as possible.
Thank you for your attention to the above.
If you’re experiencing a mental health crisis and need to talk to someone, please contact our friendly, confidential team 24/7:
Free phone 0808 801 0414
Please be aware that if you contact us for support by text/email your mobile telephone number/email address will be visible to Edinburgh Crisis Centre staff. Please remember to leave your telephone number as clearly as possible otherwise staff might not be able to return your call (see FAQs).
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The Crisis Centre is open 24 hours a day 365 days of the year and provides community based, emotional and practical support at times of crisis.
It is a service for people who are aged 16 and over who are using or have used mental health services and are resident in the City of Edinburgh when they are facing a crisis. This includes people who have seen their GP, used voluntary services and people who identify themselves as having a mental health issue.
Over 1300 people contact the Centre each year, over half have made contact for the first time.