* PLEASE NOTE OUR TEXT SERVICE IS NOT OPERATIONAL AT THIS TIME*
You can contact us on our freephone number or email 24 hours a day, 7 days a week. From this contact you can also arrange a video call (Zoom) or face to face appointment with one of our team (usually these will be arranged on the same day). At the appointment the option for further support and rest in the centre can be discussed.
Our volunteer led writing and art groups are currently not running.
If you are on Facebook, please ‘like’ our page, that way you will receive updated posts on how we are working at that time.
We will be running an advert through Volunteer Edinburgh on the 15th November for Helpline Volunteers.
Thank you for your attention to the above.
If you’re experiencing a mental health crisis and need to talk to someone, please contact our friendly, confidential team:
Free phone 0808 801 0414
Please be aware that if you contact us for support by email your email address will be visible to Edinburgh Crisis Centre staff and will be stored along with your email. When using the telephone helpline your number will be visible to us when you call. We will not store this without your permission, however should be believe that your or a third party is at immediate risk, we will pass this number onto the appropriate service. When leaving a voicemail, please remember to leave your telephone number as clearly as possible otherwise staff might not be able to return your call (see FAQs).
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Find out more
The Crisis Centre is open 24 hours a day 365 days of the year and provides community based, emotional and practical support at times of crisis.
It is a service for people who are aged 16 and over who are using or have used mental health services and are resident in the City of Edinburgh when they are facing a crisis. This includes people who have seen their GP, used voluntary services and people who identify themselves as having a mental health issue.
Over 1300 people contact the Centre each year, over half have made contact for the first time.